EDS Air Conditioning is now endorsed by Which? Trusted Traders

Big news for our customers. EDS Air Conditioning has earned endorsement from Which? Trusted Traders—the UK’s leading consumer champion’s scheme that recognises reputable, reliable businesses that meet high standards.

For homeowners and businesses choosing an air-conditioning specialist, this gives extra peace of mind: our workmanship, customer service and business practices have been independently assessed and approved.

What is Which? Trusted Traders?

Which? Trusted Traders is an independent endorsement scheme run by Which?, designed to help consumers find skilled, trustworthy traders. Companies don’t simply sign up—they are assessed and must meet strict criteria before they can display the Which? Trusted Traders logo.

What we had to demonstrate

While every assessment is rigorous, it typically includes checks such as:

• Review of customer feedback and references

• Assessment of business procedures, documentation and complaints handling

• Verification of qualifications, experience and insurance

• Signing up to the Which? Trusted Traders Code of Conduct

• Ongoing monitoring and the opportunity for customers to leave verified reviews

• Access to independent Alternative Dispute Resolution (ADR) via the Ombudsman if needed

What this means for our customers

• Independent assurance: A respected, consumer-focused organisation has looked under the bonnet and endorsed EDS.

• Clear, transparent quotes: Straightforward pricing and specifications before any work begins.

• High standards of workmanship: Installations and servicing aligned to best practice.

• Support if things go wrong: ADR provides an impartial route to resolve issues should they arise.

• Reviews you can trust: See what local customers say about our work.

The EDS standards you already know

Endorsement or not, the following remain non-negotiable at EDS:

• 28+ years of experience delivering domestic and commercial AC across the UK

• City & Guilds–qualified engineers

• Expertise across leading brands including Mitsubishi Electric, Daikin, LG, Fujitsu, Toshiba and more

• Clean, considerate installations with full commissioning, user handover and aftercare